Website Privacy Statement

1. The name and contact details of the data controller and of the company data protection officer

This data protection information applies to data processed by:
Delta Packaging Services GmbH, Siemensstr. 8, 50259 Pulheim

You may contact Delta Packaging Services GmbH’s  data protection officer Christian Adolphy under the company´s adress, e-mail: or phone 0611-408096-90.

2. The collection and storage of personal data and the nature and purpose of their use

a) When visiting the website
When you visit our website, information is automatically sent to the server of our website by the browser used on your terminal device. This information is temporarily stored in a so-called log file.

The following information is collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which access is made (referrer URL),
  • browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

    The data mentioned will be processed by us for the following purposes:

    • Guarantee of a smooth connection setup of the website,
    • Ensure comfortable use of our website,
    • Evaluation of system safety and stability as well as
    • for other administrative purposes.

      The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. Our legitimate interest follows from the purposes listed above for the collection of data. In no case do we use the collected data for the purpose of drawing conclusions about your person.

      In addition, we use cookies and analysis services when you visit our website. You will find more detailed information on this under points 4 and 5 of this data protection declaration.

      b) When using our contact form
      If you have any questions, we offer you the opportunity to contact us using a form provided on the website. A valid e-mail address must be provided so that we know who sent the enquiry and can answer it. Further information can be provided voluntarily.

      Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntary consent. The personal data collected by us for the use of the contact form will be deleted at the turn of the year.

      3. Data transfer/disclosure

      Your personal data will not be transferred to third parties for purposes other than those listed below.

      We will only pass on your personal data to third parties if:

      • you have given your express consent to this pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
      • the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
      • in the event that there is a legal obligation to pass on data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
      • this is legally permissible and necessary for the processing of contractual relationships with you pursuant to Art. 6 Para. 1 S. 1 lit. b DSGVO.

      4. Cookies

      We use cookies on our website. These are small files which your browser automatically creates and which are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.

      Information is stored in the cookie, which results in each case in connection with the specifically used terminal device. This does not mean, however, that we will gain immediate knowledge of your identity.

      The use of cookies serves on the one hand to make the use of our offer more convenient for you. For example, we use so-called session cookies to recognise that you have already visited individual pages on our website. These are automatically deleted after leaving our site.

      In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your terminal device for a specified period of time. If you visit our site again in order to use our services, it is automatically recognized that you have already been with us and which inputs and settings you have made so that you do not have to enter them again.

      On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimising our offer for you (see point 5). These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.

      The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

      Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. The complete deactivation of cookies may, however, result in you not being able to use all the functions of our website.

      5. Analysis Tools

      Tracking Tools
      The tracking measures listed below and used by us are carried out on the basis of Art. 6 Para. 1 S. 1 lit. f DSGVO. With the tracking measures used, we want to ensure that our website is designed to meet requirements and is continually optimised. On the other hand, we use the tracking measures in order to statistically record the use of our website and to evaluate it for you for the purpose of optimising our offer. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

      The respective data processing purposes and data categories can be found in the corresponding tracking tools.


      Cookie Consent with Usercentrics
      Our website uses the Usercentrics cookie consent technology to obtain your consent to the storage of certain cookies on your device and data protection legislation compliant documentation of the former. The party offering this technology is Usercentrics GmbH, Rosental 4, 80331 München, Germany, website: (hereinafter referred to as “Usercentrics”).

      Whenever you visit our website, the following personal data will be transferred to Usercentrics:

      • Your declaration(s) of consent or your revocation of your declaration(s) of consent
      • Your IP address
      • Information about your browser
      • Information about your device
      • The date and time you visited our website

      Moreover, Usercentrics shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that are recorded in this manner shall be stored until you ask us to eradicate them, delete the Usercentrics cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

      Usercentrics uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use of such cookies is Art. 6 Sect. 1 Sentence 1 lit. c GDPR.

      Contract data processing agreement

      Our company has executed a Contract Data Processing Agreement with Usercentrics. This is an Agreement mandated by data privacy protection legislation that warrants that Usercentrics processes all personal data of our website visitors exclusively in compliance with our instructions and in compliance with the GDPR.


      We use the open source software Matomo for the analysis and statistical evaluation of the use of the website. Cookies are used for this purpose (see section 4). The information generated by the cookie about website usage is transferred to our servers and summarised in pseudonymous usage profiles. The information is used to evaluate the use of the website and to enable us to design our website in line with requirements. The information will not be passed on to third parties.

      Under no circumstances will the IP address be associated with other data relating to the user. The IP addresses are anonymised so that an allocation is not possible (IP masking).

      If you do not agree with the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing usage data. If you delete your cookies, this has the consequence that the Matomo Opt-Out-Cookie is also deleted. The opt-out must be reactivated when you visit our site again.

      Please enable JavaScript.

      6. Plugins und tools

      YouTube with enhanced data protection

      Our website uses plugins from the YouTube website. The site is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

      We use YouTube in advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. However, YouTube's enhanced privacy mode does not necessarily preclude the sharing of information with YouTube partners. YouTube connects to the Google DoubleClick network whether or not you're watching a video.

      As soon as you start a YouTube video on our website, a connection to YouTube's servers is established. This will tell the YouTube server which of our pages you've visited. If you are logged in to your YouTube account, you can allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

      In addition, YouTube can store various cookies on your device after you start a video. YouTube can use these cookies to obtain information about visitors to our website. This information is used, among other things, to collect video statistics, improve usability and prevent fraud attempts. The cookies remain on your terminal until you delete them.

      If necessary, after the start of a YouTube video, further data processing operations may be triggered over which we have no control.

      YouTube is used in the interest of an appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

      Further information on data protection at YouTube can be found in its data protection declaration at:

      7. Rights of data subjects

      You have the right:

      • to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information on the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, unless it has been collected from us, as well as the existence of an automated decision-making process including profiling and, if applicable, meaningful information on its details;
      • to immediately request the correction of incorrect or incomplete personal data stored by us in accordance with Art. 16 DSGVO;
      • to demand the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
      • to demand the restriction of the processing of your personal data in accordance with Art. 18 DSGVO if the correctness of the data is disputed by you, the processing is unlawful but you refuse its deletion and we no longer need the data but you need it to assert, exercise or defend legal claims or you have lodged an objection against the processing in accordance with Art. 21 DSGVO;
      • in accordance with Art. 20 DSGVO, to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible person;
      • in accordance with Art. 7 para. 3 DSGVO, to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future, and
      • to complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our office for this purpose.

      8. Right of objection

      If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO if there are reasons for doing so which result from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.

      If you would like to make use of your right of revocation or objection, simply send an e-mail to

      9. Data security

      We use the widespread SSL procedure (Secure Socket Layer) for the contact form within the website visit in connection with the highest encryption level supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.

      We also make use of suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.


      Privacy Policy for Customers and Suppliers

      This policy applies to (i) customers and suppliers of DS Smith Plc (the “Company”, “we” or “us”) with an address at 350 Euston Road, London, United Kingdom, NW1 3AX, or any of DS Smith Plc’s group companies and (ii) users of the website or such subdomain (collectively the “Site”) which is run by DS Smith Plc or any of its group companies.

      The Company recognises the importance of honest and responsible use of your personal information. This Privacy and Cookies Policy ( “Policy”) explains how the Company collects, uses and discloses personal information about you both in our day-to-day dealings with us and when you visit a DS Smith web site.

      What type of information does the Company collect on its customers and suppliers and why?
      We collect information that is required to contact you as a customer or supplier of DS Smith in order to discuss and/or fulfil our contractual obligations to you.

      What type of personal information does the Company collect?
      The following are the categories of personal information that we collect from you:

      • your full name and title;

      • your work contact details, such as address, telephone numbers and e-mail address;

      • the reason for your contact, which may be a request or enquiry on your own behalf, a request or enquiry on behalf of someone else, a customer service need, providing a comment, or details in relation to a possible or existing order or service contract;

      • if you create an online account - your username, password, e-mail address and your full name, address and telephone numbers;

      • your contact and marketing preferences (subject to receiving your express where required by applicable law); and

      • information necessary for legal compliance.

      This information will be collected primarily from you as information voluntarily provided to us, but we may also collect it where lawful to do so from (and combine it with information from) public sources, third party service providers, individuals whom you have indicated have agreed for you to provide their personal information, government, tax or law enforcement agencies, and other third parties. We may also collect personal information about you from your use of services provided by affiliates of the Company.

      How does the Company use information about you?
      The Company may use information about you for purposes described in this Policy or disclosed to you on the Site or with our services. For example, we may use information about you for the following purposes:

      • to respond and/or deal with your request or enquiry;

      • for internal record-keeping;

      • to contact you (directly, either by the Company or any of its affiliates, or through a partner or agent) by e-mail or phone for the above reasons;

      • subject to your consent where required under applicable laws, to carry out direct marketing and/or e-mail marketing that you have requested;

      • where necessary as part of any restructuring of the Company, or sale of any business or assets of the Group;

      • to perform any contract the Group has with you; and

      • for compliance with legal, regulatory and other governance obligations.

      Some of the personal information that the Company maintains will be kept in paper files, while other personal information will be included in computerised files and electronic databases as set out in more detail below.

      In most cases, the information the Company processes about you is required to deal with your request, required by law, required in order to fulfil a contractual obligation or is necessary for the exercise of the Company’s legitimate business interests and needs, in which case, special care is taken to safeguard your rights and to ensure any such use is proportionate.

      What is the legal basis for the use of personal data?
      The legal basis on which we rely to process your personal information include:

      • On some occasions, we process your data with your consent (for example, when you agree that we may place cookies or process information that you input into our Site).

      • On other occasions, we process your data when we need to do this to fulfil a contract with you (for example, for billing purposes) or where we are required to do this by law (for example, to comply with governmental record-keeping obligations).

      • We also process your data when it is in our legitimate interests to do so and when these interests are not overridden by your data protection rights (including, for example, when we share data with our affiliates).

      Does the Company share personal information with third parties?

      Your personal information will be made available for the purposes mentioned above (or as otherwise notified to you from time to time), on a ‘need-to-know’ basis and only to management, sales/customer service teams, legal, logistics, audit, compliance, information technology and other corporate staff who properly need to know these details for their functions within the Group. Certain individuals who will see your personal information may not be based at the Company or in your country (please see below).

      We may share personal information within the Group as needed for reasonable management, analysis, planning and decision making.

      Your personal information may also be made available to third parties (within or outside the Group) providing relevant services under contract to the Group (see below for further details), such as auditors and compliance managers, providers or call centres and IT hosting and IT maintenance providers. These third parties may use information about you to perform their functions on our behalf. The Company has put in place various security and data privacy measures, including with such third parties, in order to protect personal information and shall seek to comply with applicable legal requirements.

      We may disclose specific information upon lawful request by government authorities, law enforcement and regulatory authorities, where required or permitted by law, and for tax or other purposes. Personal information may also be released to third parties in response to legal process, and when required to comply with laws, or to enforce our agreements, corporate policies, and terms of use, or to protect the rights, property or safety of the Group, our employees, agents, customers, and others, as well as to parties to whom you authorise the Company to release your personal information.

      We will not sell your personal information to any third party other than as part of any restructuring of the Group or sale of any business or assets of the Group.

      Will your personal information be transferred abroad?
      Some transfers of personal information have been explained above. Individuals within the European Economic Area (“EEA”) should be aware that recipients of their personal information, within the Group or third parties (as set out in this notice), may not be located within the EEA but instead located in countries which do not have equivalent protection for personal information to that within the EEA. Steps will be taken to protect your personal information in that instance consistent with applicable law. For example data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor's Processor Binding Corporate Rules.  A copy of the relevant mechanism can be provided for your review on request to 

      What choices does the company offer you with regard to direct marketing?
      The Company may wish to provide you with information about new products, services, promotions and offers, which may be of interest to you and may invite you to take part in market research or request feedback on the Group’s products and services. This communication may occur by e-mail, telephone, post or SMS. We will obtain your consent and advise you of how to opt-out of receiving such communications where we are required to do so in accordance with applicable law.